Tell Healthwatch in Sussex your experiences of hospital outpatient appointment letters

Healthwatch routinely carries out short surveys to gather the views of people about health and social care services.

This month we’d like to hear from you, your relatives, carers or friends, about experiences of hospital outpatient appointment letters. If this does not affect you, please ignore this email.

Our poll will only take a few minutes to complete and your personal data is protected and treated securely (see below).

The poll closes at midnight on Thursday 31st October 2024.

Hospital appointment letters are intended to give you clear information about your appointment and what to expect.

Healthwatch in Sussex, the independent champion for health and social care, would like to hear about your experiences to see how the process is working and how it could be improved.

Tell us:

• How the hospital communicated with you about your appointment.
• Was the information in the appointment letter clear and easy to understand?
• How satisfied you are overall with the communication regarding your appointment.
• Any suggestions you might have for improving the appointment process.

Any information that you give will be held in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

You can read our privacy policy here.

East Sussex Community Voice has been delivering Healthwatch in East Sussex since 2013.

For more information

For more information or for help with completing the poll please get in touch.

Telephone: 0333 101 4007 Monday – Friday (10am – 2pm)

Email: enquiries@healthwatcheastsussex.co.uk