Information and Signposting Advisor

Working pattern: 17.5 hours per week – worked over 3 days to include Tuesday and Friday (working pattern to be negotiated).

Salary: £27,711 per annum pro-rata (actual salary £13,856 per annum) plus 6% employers pension contribution

Annual Leave: 26 days per year plus Bank Holidays (pro rata)

Contract duration: Permanent

Location: At the East Sussex Community Voice (ESCV) office in Eastbourne and some remote working/working from home, with travel to other locations as required.

East Sussex Community Voice are seeking an Information and Signposting Advisor to support people with their health and care enquiries as part of our Healthwatch East Sussex programme.

We are looking for an individual who is empathetic, demonstrates integrity, works effectively independently and as part of a team, and strives for excellence in everything they do.

Our Information and Signposting Advisors provide information to the public and patients, signpost to services, and offer non-clinical advice via helpline, emails, face-to-face events and outreach sessions.

We use what we hear to inform developments in the design, planning and delivery of NHS, County Council, and other local services. 

This interesting and varied role is supported by a small team of colleagues, including another part-time Information & Signposting Advisor.

“East Sussex Community Voice is an Equal Opportunities and Diversity employer and welcomes candidates from all sections of the community.” 

How to apply:

Applications are by CV and personal statement (maximum of 500 words).

In the personal statement please refer to the Job Description and Person Specification to tell us about any relevant skills and experience and why you are applying for the role.

Download the Job Description/Person Specification Below.

Please send your completed application to Bethia Murray (Bethia.murray@escv.org.uk) with the email subject: ‘Confidential – Information and Signposting Advisor application’.

Hard copies can be posted to Bethia Murray at the address below. Please mark the envelope with ‘Confidential – Information and Signposting Advisor application’.

Once submitted, applications will be acknowledged, however, in the interests of economy an acknowledgement will only be sent to postal applications if you supply a stamped addressed envelope.

Deadline for applications: Midnight on 9th March 2025.

Interviews will be held in the week commencing 17th March 2025 at the ESCV offices in Eastbourne.

Contact Us:

For further information or queries contact Jessica Gee, Engagement Manager via jessica.gee@escv.org.uk.